Shipping Policy

At Chuii Muii, we aim to deliver your handcrafted footwear with care, efficiency, and complete transparency. Please take a moment to go through our shipping guidelines so you know exactly what to expect once you place an order with us.

SHIPPING WITHIN INDIA

  • We offer FREE domestic shipping on all orders.

  • All orders must be prepaid; we do not provide Cash on Delivery (COD).

  • All domestic orders are dispatched within 5-7 working days and typically arrive within 4-5 business days after dispatch.

  • If you need expedited delivery, our support team is always here to help. Reach out to us on WhatsApp for special requests.

  • We ship through some of India’s leading logistics partners. If your delivery location falls outside their serviceable areas, our team will reach out to find the best possible alternative to ensure your order reaches you.

  • All orders are shipped from our warehouse in Mumbai, Maharashtra.

  • Delivery timelines may be affected by public holidays, unforeseen circumstances, natural events, or logistical delays beyond our control.

Please note: During festivals, adverse weather conditions, or pandemic-related restrictions, shipments may experience additional delays. We appreciate your patience and assure you that we’ll always do our best to deliver your parcel on time.

ORDER CONFIRMATION & TRACKING

  • Once your order is confirmed, you will receive a confirmation email.

  • As soon as your order is shipped, you will receive an email or message containing your tracking details.

  • To ensure smooth communication, please provide an active email address and phone number during checkout.

  • If you haven’t received your confirmation or tracking information, or if you need assistance at any point, feel free to reach out.

CONTACT US

We’re always happy to help and ensure your Chuii Muii experience is seamless from order to delivery.

IMPORTANT NOTE

  • No exchange & no returns on sale products.